Privacy Policy

El Amir Cell Phone Repair (“we,” “us,” or “our”) operates the website elamircellphonerepair.com and provides in-store and online repair services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number) when you submit a repair quote request or contact form
• Device information (make, model, issue description) when you request a repair quote
• Photos you upload with a quote request
• Payment information is processed by Shopify — we do not store payment card details on our servers
• Shipping address if you purchase a product for delivery

We also collect standard technical information automatically, including IP address, browser type, pages visited, and referring URLs via our hosting and analytics providers.

• To respond to your repair quote requests and communicate about your repair
• To process and fulfill online orders
• To send transactional emails (order confirmation, quote responses)
• To send SMS notifications if you request them in connection with a repair quote
• To improve our website and services
• To comply with legal obligations

We do not sell your personal information. We share your information only with service providers who help us operate our business:

• Supabase — database and file storage for quote requests
• Shopify — e-commerce platform for online orders
• Resend — transactional email delivery
• Twilio — SMS notifications
• Vercel — website hosting

Each provider processes your data only as necessary to provide their service and is bound by their own privacy policies.

We retain quote request data for up to 2 years to support warranty claims and service history. Order data is retained as required for tax and accounting purposes. You may request deletion of your personal data by contacting us.

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at elamirdesign74@yahoo.com or call (909) 990-6466.

Our website uses cookies for essential functionality (session management, shopping cart). We do not currently use third-party advertising cookies. You can configure your browser to refuse cookies, though this may affect site functionality.

We may update this Privacy Policy from time to time. The “last updated” date at the top of this page will reflect any changes. Continued use of the website after an update constitutes acceptance of the revised policy.